Building 1743, Victory Road
Between Rental Car and the Fort Bliss Inn
Phone: 568-4198
FAX 569-5043
Operation Office Hours: 8:00 - 5:00
Care: Ages 4 weeks to 12 Years
Weekend and extended care by appointment
FCC homes are certified when training, background clearance, and fire, safety, and health inspections are passed. FCC Providers may gain a CDA and become accredited by the National Association of Family Child Care (NAFCC). Once accredited, the providers require an annual report of changes and improvements. The entire accreditation process is repeated every three years. The training and annual inspections help maintain quality child care in each home.
Parents select FCC providers from the ArmyFCC online Web site at the Central Enrollment and Registration (CDR) Office. Parents take a virtual tour of the homes by reading the profile containing a paragraph and picture of provider, family, indoor, outdoor, dining, and quiet areas. The phone numbers are given to the parent to arrange an interview. When a provider is chosen the parent must get a copy of the registration packet and pay fees in advance.
The purpose of FCC is to provide quality, affordable child care. We are dedicated to providing a safe, healthy environment; positive, enriching learning experiences and loving care for your child.
It is important that parents establish a good relationship with the FCC providers. Spend time at the homes before you enroll your child. Ask questions about the program and observe the activities. Provide all the information needed about your child and family so that the FCC providers can have the background needed to provide good quality care.
Please read all the materials given to you. It is important that you understand all the requirements before you enroll your child (ren). Once you are a member, it is important to read the notices, special requests, notes and other materials the FCC providers and staff give you.
When dropping your child off or picking up at the FCC home take a few minutes to talk to the provider. Drop in occasionally during the day to observe how your child interacts with the provider and their peers. We encourage parents to volunteer in their child's FCC home and on field trips. We also encourage FCC parents to attend Parent Council meetings and the many special activities sponsored during the year by Child and Youth Services. Parent involvement is one of the most important parts of a successful experience with child care.
Children will be released to parents or guardians on the registration form unless prior notice is given by the parent of another child release designee, a picture ID will be required. Children will not be released to parents that appear to be intoxicated. Children who are picked up late from the provider's home may be assessed a late fee. Children may not be released to siblings or other child under the age of 14 unless approved by the director on a case-by-case basis. No parent may be denied access to their child or the right to pick-up their child from a FCC home unless a copy of the custody agreement that relinquishes such right is on file at the FCC home.
Family Child Care Providers are independent contractors. Fee categories I-III is subsidized for affordability. A $50.00 per month holding fee is charged for spaces on hold for care and the fees are applied to monthly payment. Holding fees are non-refundable if child does not attend. A two week trail period is contracted to adjust child with provider. During this time either party may terminate with 24 hour notice. All fees for care not rendered will be returned to the patron accept holding fees. Fees are comparable to CYS Center programs.
Hourly Rates: A 24 hour notice is suggested for FCC hourly care. Payment to provider is due at the time the child (ren) is picked up. Minimum charge is one hour. Payment may be paid in advance for hourly care.
Providers must give parent 30 day notice of vacation plans and if parent takes the vacation at the same time no fees are paid.
Parent Conferences are held two times a year for full-day children in FCC homes.
FCC Provider may schedule field trips parents will be required to give written permission in order for their child (ren) to attend providers will inform the FCC office of destination, date and time of field trip. Parents are encouraged to volunteer and accompany the children.